Page 101 - KEX EXPRESS (THAILAND) PUBLIC COMPANY LIMITED : ANNUAL REPORT 2024
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KEX EXPRESS (THAILAND) PUBLIC COMPANY LIMITED                                           101


               Management Discussion and Analysis

               for the year ended 31 December 2024                                                                  Operational Highlights and Financial Summary


               2024 Highlights


               In 2024, KEX Express (Thailand) Public Company Limited (“KEX”) successfully
               navigated a complex economic landscape, demonstrating resilience and
                                                                                                                    Operational Highlights and Financial Summary
               adaptability amid challenges and opportunities. Throughout the year, KEX
               reinforced its commitment to becoming a one-stop service provider under
               the concept of “GLOBAL CONNECTIONS, LOCAL DELIVERIES.” The
               company remained focused on strengthening its retail and corporate
               customer base while expanding its international shipping services.                                   Key Milestones

               Key Developments in 2024
                                                                                                                    Key Milestones

                 In the first quarter of 2024  During 2Q/2024          In the third quarter of 2024
               SF Holding Co., Ltd. (“SF  Kerry Express initiated a stra-  KEX successfully completed its Right Offering
               Holding”), the largest inte-  tegic rebranding, transition-  in August 2024, raising THB 5.64 billion with a
               grated logistics service pro-  ing from the name “Kerry”   total of 1,762,393,295 new ordinary shares.   Business Overview
               vider in China and Asia, be-  and/or “Kerry Express” to   This capital infusion strengthened the compa-
               came the major shareholder  “KEX” as part of the long-  ny’s balance sheet and improved liquidity, po-
                                                                                                                    Business Overview
               of KEX, holding indirectly a  term strategy to drive busi-  sitioning KEX for sustainable growth. In addi-
               total of 62.66% of the total  ness transformation and   tion, KEX was honored with the ‘No.1 Brand
               issued and paid-up shares.  smooth transition to align with   Thailand 2024’ award for the seventh consec-
                                          the future development of the   utive year, underscoring strong consumer trust
                                          Company.                   and satisfaction.


                                                 For the year 2024, KEX experienced a decline in delivery volume by 23%   Governance Structure and Practices
                                                 YoY,  primarily  due  to  our  strategic  shift  toward  high-yield
                                                 customers and a more calculated approach in the e-commerce platform
                                                 segment. This reduction in total delivery volume was partially offset by
                                                 growth in the RKA and C2C segments, aligning with the ongoing strat-
                                                                                                                    Governance Structure and Practices
                                                 egy to shift focus toward the CKA/C2C segments to reduce
                                                 operating losses due to intense competition among 3PL providers. By
                                                 leveraging SF Express’s global network and advanced technology, KEX
                                                 has also expanded its service offering to facilitate international parcel
                                                 deliveries.                                                        Financial Performance

                                                 A special service, GLOBAL EXPRESS PLUS (GE+), which is a
                                                 collaboration between “UPS” and “SF Express”, two leading
                                                                                                                    Financial Performance
                                                 international logistic providers, enhances the customer experience by
               offering a superior express parcel delivery to numerous destinations worldwide.

               Looking ahead, KEX remains fully committed to long-term growth in Thailand and continues to focus on enhancing
               service quality and optimizing our network to meet growing customer demands. The company’s commitment to
               operational excellence and this market is unwavering until it achieves its set strategic goals within the near future.
               KEX will continue to navigate the evolving economic environment and its ongoing mission to deliver value to our   Sustainable Development
               stakeholders.

                                                                                                                    Sustainable Development
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