Page 66 - KEX EXPRESS (THAILAND) PUBLIC COMPANY LIMITED : ANNUAL REPORT 2024

66 ONE REPORT (FORM 56-1) 2024

Details on the processes and outcomes of risk management and internal control can be found under the section
Risk Management and Internal Control.

The Board of Directors also enforces the Risk Management Policy at a corporate level to control and assess risk.
Meanwhile, the Code of Business Ethics has been implemented to prevent conflict of interests and the use of
insider information. The Anti-Corruption and Anti-Bribery Policy and the Securities Trading
Policy, for which the directors and the executives must declare their intention to KEX at least 24 hours prior to the
trading hour, have been implemented to strengthen KEX’s ethical culture. These policies have been
Operational Highlights and Financial Summary
Operational Highlights and Financial Summary
communicated to staff and published on the website. KEX also requires its directors and staff to participate in
annual ethics training and assessments. The scope of the Code of Business Ethics was expanded to cover all
business partners and key corporate customers.

Misconduct Cases in 2024 and Actions Taken
The total number of misconduct cases in 2024 was 141. Most of the complaints were about supervisors’ behaviors.

Below are some significant reported cases and actions taken;
Key Milestones
Key Milestones
Cases Actions against the misconduct Preventive actions

1. Inappropriate and non- Conducting fact-finding with supervisors Develop skills in managing work
compliant management and central departments to seek the of supervisors and knowledge of
practice by a supervisor truth. company regulations.
that do not conform to • If wrongdoing is found, recommend
Business Overview
Business Overview
company regulations. penalties in accordance with
company regulations.

• If no misconduct is found, the
central departments provide
recommendations and communicate
with all concerned parties.

2. Inappropriate punishment Verify the truthfulness of the alleged Developing knowledge and skills
that is not acceptable to wrongdoing and compare it with the in company regulations and
those under command. company’s regulations. improving the system for
Governance Structure and Practices
Governance Structure and Practices
requesting disciplinary actions
involving severe penalties
(Suspension/termination requires
approval from the central
department before taking
disciplinary action against
employees).
Financial Performance
Financial Performance
3. Corruption Conducting fact-finding with supervisors Disciplinary actions processing
and central departments to seek the according to company regulations
truth and communicating internally to
inform employees.

Sustainable Development
Sustainable Development